Terms Of Use
Transaction Currency AUD "All transactions are processed in AUD"
Ordering
Please note Finalising your order online or via a faxed ordering form constitutes a confirmation of your order. The order will be picked up or delivered according to the time window and date selected and confirmed. The order will arrive within a window of your desired delivery time.
Order Cancellation
La Cantina will accept cancellation of orders within a 48hr window from the date/time nominated by the customer. If the Customer does not cancel an order within these Terms the Customer will be charged the full amount of the Order.
Refund Policy
Please choose carefully. We do not refund if you simply change your mind or make a wrong decision. Refunds are only valid should the product description not refelect the actual product delivered.
Pricing Information
The 10% Goods and Services Tax is added only to those menu items (only) that incur GST at the time of purchase. These are reflected on the nominated menu items.
Changing Orders
Richard please fill this out
Delivery Policy
- All prices displayed on this website include delivery to one Sydney CBD Address only.
- Delivery time/timeframe to be made at the specified time supplied on the “La Cantina” Catering order Form unless specified.
- Customer Service Policy
- SIf for any reason we are unable to deliver your catering order you we will notified within 24hrs of the catering order delivery date.
Customer Service Policy
La Cantina is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are current and the pricing pricing structure is true and correct. Standard delivery timeframes are as agreed on the catering order form; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 1 business days to arrange an agreeable alternative item, or a full refund.
Privacy Policy
La Cantina is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us; that's all.
Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.
We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.
Security Policy
When purchasing from [La Cantina] your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact Richard@lacantain.com.au.
ABN 62105215398
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